Customer Service
Manage Your Account. Pay With Ease.
Managing your contract should be simple and clear. Pay online, by phone, or set up automatic payments. And when you have a question, you talk to a real person.
Quick Check
See If Your Situation Fits.
A few simple questions to help us get to know your needs. No credit pull, no pressure, just an easy way to see how we can help you.
Online Payments
View & Pay Your Bill
Financing your home on contract with us? Our Bill and Pay system lets you make your house payment online or over the phone. It is a simple, dependable way to stay on track.
Online Payment Portal
Secure, available 24/7
Pay by Phone
Speak with our team directly
ACH Auto Pay
Set it up once, then relax
Automatic Payments
Set Up Recurring Payments.
Want to make bill pay even easier? Set up ACH payments and your payment runs automatically each month. No due dates to remember.
1
Contact Our Team
Reach out to request ACH enrollment. We will walk you through the setup.
2
Complete the ACH Form
Fill out a short authorization form with your bank routing and account number.
3
Payments Run on Their Own
Your payment processes on your due date each month. No action needed from you.
Support & Assistance
Need Help or Have Questions?
Every situation is different. Whatever you need help with, you can expect clear answers from a real person, not a script.
Phone Support
Prefer to talk it through? Call our Cedar Rapids office during business hours for real, human help.
Account & Payment Help
Questions about your balance, payment history, or account setup? We can walk you through it clearly.
Payoffs
Want to pay off your loan with us? Send us a message and we will get the paperwork started.
Insurance
Have an insurance or escrow question? Contact us here to get it answered.
Have questions about your account, payments, or any of our services? Our FAQ page has helpful answers so you can find what you need quickly.
We're Here to Help
Talk to an Actual Person.
We are not a high volume call center. When you reach out, you get attention, clear answers, and follow through. That is how we operate, every time.
Monday through Friday 8:30 AM - 5:00 PM.
Important Disclosure: Payments made online or by ACH may take time to process. Please allow adequate time before your payment due date. If you have questions about a payment, contact our office. By enrolling in automatic payments, you authorize Contract Exchange Corporation to electronically debit your designated bank account according to your authorization agreement. You may cancel or update your authorization by contacting us.